Terms and Conditions
Welcome to Tienda Merchants. By accessing or using our website, Tenda Merchants, you agree to comply with and be bound by the following terms and conditions.
1. General
Tenda Merchants is an ecommerce platform selling beauty products across Pakistan. Our website, email, phone, and physical address are as follows:
- Email: support@tendamerchant.com
- Phone: +92 315 4837447
- Address: House No. 92-B, Street 4, Block F, Johar Town, Lahore, Punjab, Pakistan
2. Use of Website
By using this website, you agree not to:
- Engage in any illegal activities or violate any local or international laws.
- Post or transmit content that is offensive, defamatory, or infringing on intellectual property rights.
- Use automated scripts or scraping tools to access data.
3. Products and Orders
We aim to provide accurate product information. However, product images and descriptions are for illustrative purposes only. Prices and availability are subject to change without prior notice.
All orders are subject to acceptance by Tenda Merchants. We reserve the right to refuse or cancel any order for reasons including but not limited to stock unavailability or errors in pricing.
4. Payment
Payments can be made through the methods provided on our website. By making a payment, you confirm that all information provided is correct and that you are authorized to use the payment method.
5. Shipping and Delivery
We provide delivery services across Pakistan. Delivery times may vary depending on location. Tenda Merchants is not responsible for delays caused by external courier services.
6. Returns and Refunds
Returns and refunds are handled according to our Return Policy. Products must be returned in their original condition. Refunds will be processed after verification.
7. Limitation of Liability
Tenda Merchants shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We make every effort to ensure accuracy but do not guarantee completeness of information.
8. Privacy
We value your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your data.
9. Changes to Terms
We reserve the right to update these Terms and Conditions at any time without prior notice. Your continued use of the website constitutes acceptance of the updated terms.
10. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
- Email: support@tendamerchant.com
- Phone: +92 315 4837447
- Address: House No. 92-B, Street 4, Block F, Johar Town, Lahore, Punjab, Pakistan